Our Policies

New Kingdom Healthcare Policies

We are a values-based clinic and we love our patients unconditionally.  With that said, we are also a business so we’ve created a few policies that will allow us to sustain into the future.

Please call us with at least a 24-hour notice if you are unable to keep a scheduled appointment. We are paying our providers and our staff to be here for you, at the time you agreed to arrive.  Patients who no-show (and do not call to inform us) will receive notification of our policy, and repeat occurrences will be asked to pay a “no-show fee” and may be asked to pay a non-refundable deposit on appointment times.

Patients with outstanding account balances will be offered an opportunity to work with our billing staff to become current on balances due.  We are unable to provide care for patients who choose not to partner with us to resolve past-due balances.

Thank you!

New Kingdom Halthcare

“Dr, Z – I just wanted to let you know how wonderful it was to see you today. My prayers were answered. Not only were my husband and I relieved to find you but my son told me on the way home that he felt like crying when he saw you walk in the room because he felt like you understood him before and would understand him now. As a concerned parent that was music to my ears! I know my son is in great hands! Your office is great and Karissa was wonderful, sweet and nice. You two made my day go from stressful to hopeful! I’m pretty sure it was that way for my son too! You are one of a kind. Your goal is all for the kids… Not anything else. There has been no other doctor who has made such an impression on not only us as parents, but on our kids too! Thank you!”

Anonymous
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